1.   First and foremost, you are not obligated to use any   particular shop to repair your vehicle.   You are free to   use the shop of your choice.
2.   No law requires you to get more than one estimate.
3.   There is a big difference between shops.   Any shop can give you a lower price by leaving something out or overlooking parts.   Our skilled craftsmen will do an outstanding job of restoring your car at a fair price.

1. Provide you with an estimate or explain our process for working with your insurance estimate.
2. Schedule your repair and pre-order parts so your vehicle spends less time in the shop waiting for parts to arrive.  Occasionally, we may have to order additional parts for damage that becomes apparent after your car is disassembled in the shop.
3. Contact you throughout the repair process (by phone or email) with repair status reports.
4. Deliver Quality Repairs with Great Customer Service.

ASE’s mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.

I-Car’s vision for the industry is that every person in the collision industry has the necessary technical knowledge and skills relevant to their position to ensure a complete and safe repair.